e:command : CS-Cart eCommerce, Design, Development & Support

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CS Cart Multi-Vendor Considerations

CS-Cart Multi-Vendor is a leading choice for entrepreneurs wanting to build their own online marketplaces to sell products from multiple vendors.

Think along the lines of having your own personal eBay marketplace where you can showcase multiple products, and your vendors list their products via their own micro-storefront on your site.

The CS-Cart Multi-Vendor software has been designed with the flexibility to allow you to sell any kind of goods. This means you can specialise in selling in one particular marketplace and focus on selling niche products and related accessories.

The flexibility you have is immeasurable, so if you want to add a particular function to your site, you can code it yourself as it is entirely open-source.

Multiple Benefits

One of the main benefits of CS-Cart Multi-Vendor is that it has over 80 payment and shipping options, including well-trusted names such as PayPal and Authorised Net. There will be a combination that is ideal for your needs whether you plan to offer local, national or international delivery.

The platform is very user-friendly, with an easy to use admin control panel where you can access plenty of tools and features to make your site look and feel unique and individual.

It is easy to move around elements of your marketplace pages using simple drag-and-drop to get the exact layout you want. For complete beginners or those with little experience in building websites, the platform comes with pre-built storefront themes to help you get started.

By choosing CS-Cart Multi-Vendor, you will get more than 500 e-commerce features from the word go, and it is fully optimised for mobile devices such as tablets and smartphones.

It is crammed full of SEO and other marketing features. You can build in cross-selling loyalty bonuses, run marketing campaigns, and create analytical performance reports to enable you to test new marketing approaches to boost your sales.

Independent Vendor Backend

When a new vendor joins your marketplace, they will be given an independent backend. This means your individual vendors will be able to access and control, add, edit, and delete their own product catalogue.
They can access their own:
  • Call requests
  • Orders
  • Payments
  • Promotions
  • Sales reports

Your vendors will have a lot of flexibility and independence, so they can choose to set their own admin controls, such as their preferred shipping methods, currencies, filters and features. All the features they will need are located in one user-friendly setting.

One of the biggest appeals for potential new vendors is that they can craft their own valuable content for their micro-store. This can include creating forms, links, pages and customer polls. These activities are great for building a relationship with customers and increasing your overall revenue.

As the marketplace owner, you can create your own vendor subscription plans and choose which product categories to offer vendors on your site. You will find that there are already pre-populated vendor plans you can use if they suit your needs, or you can build your own plans from scratch.

Smooth Customer Communication

We all know that the ‘customer is king’ when selling any product or service. Over recent years, sellers have come to realise that keeping good communication lines open with their customers, responding quickly to queries, and resolving issues and complaints ASAP is critical for your success.

Fortunately, CS-Cart Multi-Vendor allows customers to contact vendors directly through the in-built messaging system displayed on each vendor’s individual storefront.

This means that you won’t be bombarded with customer queries yourself, which would be very overwhelming. Instead, the customer can communicate directly with the vendor selling the product they are interested in to get the answers they need.

Good customer communication leads to a better user experience, building trust and increasing sales. However, as the marketplace owner, you will need to set up this feature yourself. You can set which vendors can be contacted by customers and who will get a notification when a new customer message comes through.

Do you need more than one admin

While many solo entrepreneurs widely operate CS-Cart Multi-Vendor, if you are setting up a partnership or want to grant access to administrative vendors to more of your back end panel, then you can add as many administrators as you wish.

You can add administrators via the ‘customer tab’ option and set how much access you wish to allow them. You don’t need to grant full access to any of your additional administrators to your whole back end panel unless you want to.

If you are worried that allowing too many admins to tweak things behind the scenes will cause issues, you need not worry because no admin actions will overlap another. The platform also has a built-in database backup. You should set a reminder to back up your data regularly if something goes wrong with your site.

By choosing CS-Cart Multi-Vendor, you will be able to grow an online marketplace that supports an unlimited number of vendors and products. It is an excellent long-term investment for anyone wanting to build a sustainable business to take them into the future.
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