eCommerce platform

eCommerce platform2020-06-02T17:28:37+01:00

Don’t try and reinvent the wheel, just make sure it’s on the right car.

Don’t try and reinvent the wheel, just make sure it’s on the right car.

Some of the biggest brands & agencies in the world choose us to underpin their eCommerce offering.​
Unfortunately, due to strict contracts we can’t say who or what, but we’ve worked with a lot of household names.​

Working from the right base platform is much more than about saving budget, it streamlines the development process and allows us to focus on what makes you unique, and how that delivers in the fine details.

We have spent over a decade building designs, alterations and integrations for some of the biggest companies and brands in the world, and that experience allows us to perform the same service to companies of any size.   We just don’t like saying no, we always work towards your goals and ensure the solution fits your budget and timeframe.​

In the decades since eCommerce has become prevalent and overtaken high street shopping, we’ve been helping our clients with their eCommerce solutions. We have helped many people from small and medium-sized businesses with solutions to help them scale and grow their businesses.​

We work with multinationals, sole traders, and start-ups. We have designed, built and marketed everything from start-up online stores, B2C ordering platforms, to multi-million-pound eCommerce websites for B2B markets, and that’s the way we like it. It keeps us fresh and energised; we get a huge kick from helping companies achieve their potential regardless of size or scale, that is why we come to work in the morning,​

Put simply, eCommerce websites should be designed to convert visits into sales. Online customers now expect a great deal from their online shopping experience, and it is important to balance key factors as part of your eCommerce web design. The overall design of your website should stand for your brand and maintain a cohesive company identity. ​

Architecture

Getting the fundamental structure and behaviour planned ensures you only pay for the systems, development and other resources that you really need. With experience of delivering multilayered systems for some of our larger clients, we can make sure the concept and all of the components deliver.

Design

Much more than just looking good, we approach every design with SEO & user experience well and truly at the front of our mind.  With award winning design, we can help you keep that balance between what you want and what your customer wants.

Development

Knowing when to use existing platforms and when to go bespoke, we make sure every hour of expert development is used to it’s maximum impact for your project.  With an expert team knowing more languages than C3PO, we have not hit an obstacle we didn’t get over.

Add-ons

We’ve developed over 1000 bespoke add-ons for our platform, we know how to make a site fit every one of your requirements.  From customer credit processes to automatic ordering, our team build on the PHP foundation to create anything you need from your eCommerce site.

Integration

We’ve integrated our systems with Oracle, SAP, Adobe, Salesforce, ODOO, Microsoft Dynamics to name a few.
If you have a requirement for integration then give us a call.

Support

Once all the hard work is done, we are still here at the end of the phone for any and all ongoing support.  We’ve done everything from UAT to onsite hyper-care during big launches.  We can tailor an ongoing support package to meet your needs and get it all neatly wrapped up in a service agreement.

Seen the future?

Have all those successful Multi-Vendor marketplaces made you want your own? You’re in the right place.

Give us a call

Multi-vendor marketplaces help both owners and sellers.

A marketplace is not a single store;
it’s a collection of stores.

A marketplace is not a single store; it’s a collection of stores. Customers walk in and can browse goods from several different vendors. Customers buy the products on the marketplace and the owner gets a commission from every sale the vendors make. Owners do not have to find products to sell and vendors do not have the cost to build and maintain a website. Vendors can focus on supplying quality products and owners can focus on building a brand, investing in marketing.

Multivendor sites offer customers the kind of experience that would need a large company to run. It would need warehouses, buyers and distribution amongst other big overheads. A fairly small operation can run an e-commerce store with thousands of lines of inventory, the product range offered may be fairly wide-ranging, or it enables more niche products to be offered together under a single brand. The product range can be curated to offer a pre-selected range to the visitor or can be open-access, allowing anyone to list their products.

Features

  • advanced vendor payout system​

  • Configurable vendor plans

  • Multiple levels of administrative access​

  • Flexible product approval system​

  • Advanced order management system​

  • Detailed statistics and reports​

  • Separate vendor panel​

  • Design Editor For Vendors​

  • Customer-to-Vendor Communication​

  • Separate mini store for every vendor​

  • Real-time and manual shipping calculations

Frequently Asked Questions

What is e:command?2020-05-04T15:56:27+01:00

e:command is a culmination of over 30 years of combined eCommerce software agency experience, bringing together the learnings of hundreds of projects using some of the most widely used platforms.

Can I have multiple languages?2020-05-04T15:55:46+01:00

With a multilingual e:command site, you can leverage your whole product catalogue into multiple languages with either geofenced subdomains, or unique storefronts with different styling. And all still managed through one backend content management system.

Can I add Google Analytics?2020-05-04T15:55:11+01:00

Able to add the full suite of Google eCommerce Analytics, you can track complete user interactions from even before they land on your store.

And with ongoing support, we can help you continue to improve and optimise your store’s average order value and conversion rates.

Will my store be SEO Optimised?2020-05-04T15:54:39+01:00

We ensure a fully optimised store at every stage of the design and build process.  Typically designing for mobile displays first, we make sure that the purchasing experience for your customers is seamless.

Can I offer different prices to registered customers?2020-05-04T15:53:43+01:00

B2B vs B2C prices in one store, no problem.

All products, customers, promotions and even displays are pivoted around groups, so you can create as simple or as complicated a matrix of inter-relationships you need.

Is it GDPR compliant?2020-05-04T15:53:13+01:00

We have a network of Hosting partners around the world, so data can be securely saved in your country.  If you have your own hosting infrastructure, we can even develop your store there.

Is it PCI compliant?2020-05-04T15:52:44+01:00

Building upon a globally successful CMS, we inherit all of the core structure, securities and compliances so you don’t have to worry about constant testing or data leakage concerns.

Is it PSD2 compliant?2020-05-04T15:52:15+01:00

If you’re setting up a Marketplace or Multi-vendor store, we have some ready-made payment processors that meet PSD2 compliance.  Meaning customer payments go straight to the vendor (minus commissions) so you don’t have to spend hours every week managing transfers.

What payment processors can use?2020-05-04T15:51:37+01:00

Our application supports over 50 of the most widely used payment processors around the world out of the box, requiring no development costs.

WorldPay, PayPal, First Data and ePDQ (Barclaycard) to name a few.

Can I import products and customers from my old store?2020-05-04T15:50:59+01:00

Keeping your existing store data is important is key to marketing to existing customers.  We understand the importance of leverage engaged customers and will work with your previous provider to help you manage the data over, and saving you data management time to boot.

Get started with e:command

Looking for help? Get in touch with us