E-Commerce Audit & Implement

Strategic audits carried out by e-commerce specialists, providing focused action plans and hands-on implementation.

ecommerce development company in the UK

Unlock Your E-Commerce Potential with Comprehensive Audits, Implementation & Testing

Navigating the complexities of e-commerce can be daunting. With 15 years of experience and partnerships with major brands, E:Command is here to change that. We’re not just another agency; we’re your strategic partners in e-commerce excellence.

Our unique offering combines comprehensive audits, actionable insights, and meticulous implementation and testing.

Start your journey to ecommerce success with our expert team today!

Please enable JavaScript in your browser to complete this form.

For the Start-Ups and Small Businesses

If you’re a start-up or a small business, you know that every decision counts. Budgets are tight, and there’s no room for error. Our “Light Audit” is designed with you in mind. It provides a quick but thorough health check of your e-commerce store, identifying key areas for improvement without overwhelming you with details. We understand the challenges of scaling a business from the ground up, and our actionable insights can set you on the right path to sustainable growth.

For the Growing and Mid-Sized Businesses

Perhaps you’ve moved past the start-up phase and are now looking to scale. You’ve seen some success, but you know there’s more to achieve. Our “Medium Audit” is tailored to meet your evolving needs. It delves deeper into various aspects of your e-commerce operations, from SEO to conversion optimisation. With our implementation support, you can confidently make data-driven decisions that propel your business to the next level.

For the Established Brands

For established brands with a significant online presence, the stakes are high. A single misstep can cost you not just revenue but also customer trust. That’s where our “Extensive Audit” comes in. It offers a comprehensive analysis of your e-commerce ecosystem, backed by our 15 years of experience and partnerships with major brands. We scrutinise every detail, from inventory and supply chain management to competitive analysis, ensuring that you maintain your edge in the market.

For Everyone in Between

Whether you’re somewhere in between these categories or you have unique needs that don’t fit neatly into any box, we’re here for you. Our services are fully customisable to meet your specific challenges and objectives. We’ve successfully partnered with a diverse range of brands, each with its own unique set of challenges and goals, and we’re excited to do the same for you.

Why Choose E:Command?

A Legacy of Excellence

With over 15 years in the e-commerce industry, we’ve honed our skills to offer you unparalleled expertise. Our track record includes collaborations with major brands, solidifying our reputation as leaders in the field.

Platform-Agnostic Expertise

No matter your platform—Shopify, WooCommerce, Magento, or custom solutions—our seasoned developers have you covered. Our Specialist Services ensure that we thrive where other agencies falter.

Comprehensive Audits

From light to extensive, our tiered audit services are designed to meet your specific needs. We scrutinise every aspect of your e-commerce store, providing you with a roadmap to success.

Actionable Insights

Where most audits fail, we excel. Our actionable insights are tailored to your unique challenges.

Implementation Support

We stand apart by guiding you through the implementation process, ensuring each recommended change is executed to perfection.

Testing for Assurance

We don’t just implement; we test. Our rigorous testing protocols ensure that every change contributes positively to your business goals.

Ongoing Monitoring and Optimisation

The e-commerce landscape is ever-changing. Our ongoing support, part of our E-Commerce Marketing services, monitors key performance indicators (KPIs) and makes data-driven adjustments.


Every action we recommend is geared towards improving your bottom line, aligning with our data-informed approach to E-Commerce Design & Build.

Bespoke ecommerce Audit

Tailor-Made Audits

What Our Comprehensive E-Commerce Audits Cover

Every audit we conduct is uniquely tailored to meet your specific needs. Whether you’re looking for an expansive, in-depth analysis or wish to zero in on particular operational challenges, we’ve got you covered. Our approach is highly adaptable, allowing us to align our services with diverse project briefs. Common areas of focus include:

Core Technology Stack

  • Cost-Effectiveness: Are you getting the best ROI from your e-commerce platform and back-office systems?
  • Implementation & Utilisation: How well are your core technologies and integrations serving your business needs?

Trading & Optimisation

  • Sales Strategies: Maximise revenue through effective up-selling, cross-selling, and gifting experiences.
  • Site Experience: Enhance value through visual merchandising, bundling, site search, and personalised landing pages.
  • Performance Metrics: Leverage on-site and behavioural reporting for continuous improvement.

Third-Party Technology Partners

  • Vendor Analysis: Evaluate the cost, implementation, and fit of third-party technologies like content management, loyalty programs, and gift cards.
  • Data Management: Assess analytics, reporting, data feed management, and Product Information Management (PIM) systems for efficiency and effectiveness.

Checkout Experience

  • Cart Functionality: Understand the role of the cart in your sales funnel.
  • Flow & Localisation: Optimise the checkout process for different markets and up-sell opportunities.
  • Post-Purchase Experience: Evaluate the account/login experience, order confirmation pages, and value-added services.

Customer Experience

  • User Interface: Assess front-end UX across multiple devices for optimal engagement.
  • Communication: Evaluate CRM, email communications, and User-Generated Content (UGC) strategies.
  • Post-Purchase Care: Examine returns policies, performance metrics, and overall post-purchase customer experience.

Analytics & Tracking

  • Data Integrity: Ensure the quality and accuracy of recorded data through effective tag management.

Customer Acquisition

  • Global Reach: Assess the effectiveness of internationalisation and localisation strategies.
  • Marketing ROI: Evaluate the effectiveness and budget allocation across various marketing channels.

Best Practices

  • Industry Standards: Ensure your e-commerce site adheres to best practices in accessibility, technical SEO, gift cards, performance, checkout, and payments.

Other services

what Else can we do for you?

Multivendor e-Commerce

Pioneers in the UK market, we were among the first agencies to introduce multi-vendor marketplaces to British businesses. Dive deeper and learn about this innovative evolution in eCommerce.

E-Commerce Marketing

We've empowered countless businesses to connect with their target audiences, amplifying their unique offerings and exceptional services. With our expertise in SEO, PPC, and social media marketing, we optimise the online visibility of E-Commerce platforms.

Specialist Services

Whether it's data migration, re-platforming, data management, API creation, utilisation, or complex integrations, we thrive where other agencies falter. Our seasoned developers not only relish a challenge but also bring to the table a wealth of prior experience, having navigated these terrains successfully time and again.

Start your journey to ecommerce success with our expert team today!

Please enable JavaScript in your browser to complete this form.

Ready to Transform Your E-Commerce Business?

Don't let opportunities slip through the cracks. Contact us today to discover how our comprehensive audits, implementation, and testing services can transform your e-commerce business.


Ask us anything!

Let's have a chat